Legal Secretary

EEF has an opportunity for a Secretary/Administrator, ideally with experience in legal services, to join our well-established team, based out of our Reading office.

In this role you will be part of a secretarial team, supporting our Legal Advisers who primarily deal with matters regarding Employment Law and HR: helping to ensure the efficient support and administration of the team.

EEF are a membership organisation and the UK’s leading trade body focused in the Manufacturing and Engineering Sector, we work with a broad range of businesses, including world class blue-chip organisations. We offer a range of services - principally HR & legal, health & safety, environmental advice, training and consultancy. 

Key Responsibilities

• Acting as an initial point of contact for clients using our HR & Legal Adviceline: recording basic information and passing to relevant Adviser.
• Ensuring telephone messages are dealt with quickly and efficiently.
• Arranging visits/appointments/meetings as required. Ensuring that a diary record is maintained at all times and that Advisers are kept informed.
• Liaising with Tribunal offices:

-       receiving correspondence and telephone calls

-       bringing these to the attention of the appropriate Adviser

-       discussing dates and logging in the diary

-       Writing for postponements etc.

• Typing submissions and witness statements, photocopying exhibits and preparing bundles for use at Employment Tribunals.
• Copying documents from Tribunals to member companies.                                                                      
• Dealing with ACAS and passing on settlement information.
• Supporting with the preparation of material for seminars and training
• Collecting and sorting post, including following up any telephone enquiries that might arise from the daily post.
• Updating our client management system as required
• To work in conjunction with and collegiately with other legal secretaries

Experience and Skills Required: 

• Experienced secretary/administrator
• Touch typing and audio typing experience
• Experience of working in the legal services sector would be highly beneficial
• Competent using Word/PowerPoint/Excel – experience of using a CRM/CMS/Database system is preferable
• Good written & oral communication skills
• Excellent customer service experience, with a friendly telephone manner
• Ability to prioritise work
• Works well under pressure, to tight deadlines
• Able to work on own initiative
• Team player who works well with others

Benefits & Additional Information:

• Working hours are 9am to 5.30pm
• Competitive salary
• Pension with up to 8% matched contribution
• 26 days’ annual leave, plus Bank Holidays (pro-rated for part-time hours)
• Free parking on site

We require all job applicants to share our company-wide commitment to putting the Customer First.

If you are invited to an interview, you will be required to demonstrate a good understanding and provide examples of having delivered high levels of customer service.