Sales Coordinator - Conference & Events

Permanent
Venues
Bristol

An exciting opportunity has arisen to join our team as Conference Sales Coordinator, at our impressive conference venue, Engineers House, Clifton Down, Bristol.


In this role, you will be helping the venue to achieve its revenue targets. The role is varied and will incorporate, converting enquiries into bookings, upselling, event coordination and management and general administration: whilst providing exceptional service to our customers. There will also be an element of pro-active sales, working with other team members to promote the venue to local businesses and potential clients.


Engineers’ House is an attractive Grade II listed corporate conference venue; it is AIM accredited and has Gold ranking in BDRC's Venue Verdict Accreditation Scheme. The site has recently had a £135k investment to expand and improve facilities – we now offer 23 fully versatile meeting rooms.



Key tasks and responsibilities:

  • Receive telephone sales enquiries and convert into bookings through generating proposals and following up with clients.
  • Liaise with clients regarding their event bookings, ensuring all their requirements are captured in advance of the event.
  • Receive clients for show round visits.
  • Track provisional bookings and enquiries and follow-up as appropriate
  • Assist the General Manager with pro-active sales and in the achievement of monthly sales revenue targets.
  • Undertake telephone activity post events, as well as regular customer relationship management activity.
  • Effective diary management, ensuring that conference rooms are sold at optimum capacity
  • Offer general administration and sales related support to the General Manager.
  • Prepare pro-forma invoices for the finance team to then issue to clients
  • Offer the General Manager support with sales and administration duties.
  • To assist and deputise in the absence of the General Manager, overseeing daily events and proactive client liaison.
  • Prepare pro-forma invoices for the finance team to issue to clients
  • To assist operations team as required


The successful candidate will be/have:

  • Proven sales experience, preferably within a hotel, conference venue, or the hospitality sector
  • Used to working to targets
  • Excellent customer service and communication skills – both verbal and written
  • Experience of coordination, particularly within conference/events would be beneficial
  • Experienced in using social media would be advantageous
  • Adaptable and a team player
  • Passionate, energetic, confident, with exceptional people skills
  • Professionally presented, reflecting the Company’s corporate image
  • Holds a valid UK driving licence


Benefits & additional information:

  • The role is 40 hours a week, this will primarily be Monday to Friday 8.30am to 5.30pm, however on occasion you may be needed to support outside of these hours, or at weekends
  • Competitive salary
  • Pension with up to 8% matched contribution
  • Uniform
  • Healthcare plan

This opportunity is closed to applications.